Emergency preparedness, contingency planning, crisis management and disaster control are arts that reflect clusters of sciences and demand a huge number of skills. Well designed emergency training and well exercised contingency plans save lives and reduce property damage. Poor preparation and training can worsen the consequences of a crisis and perhaps endanger lives.
Trained disaster workers can reduce a major crisis to a relatively minor event, and can reduce the time needed to return an emergency situation to normal. Ideal emergency workers are not only well trained but experienced; having discussed, practiced and exercised many accident and incident scenarios.
They are fluent in the local language and empathic about the local culture. They understand local values and honor local traditions. They are respected by community leaders and trusted by emergency authorities. They are emotionally mature and can support unstable people. They can be innovative leaders, loyal team-workers and obedient followers as the changing circumstances require.
Emergencies are hard places. Untrained disaster workers often have high ideals and minimal experience. In their haste to help, they create more problems than they solve. They may disobey orders and worsen problems. Their contribution may be worth less than their transport, accommodation, supervision and food. Their lack of appropriate training may require more resources than they provide!
Untrained people in disaster areas not only risk harm - they waste essential resources. Untrained workers often get burned out ... or kicked out.
- selection and teambuilding
- exercise design and evaluation
- emergency training and coaching
- creating and editing contingency plans and manuals
- doctors, psychologists and coaches skilled in crisis, trauma and PTSD